The BPO Payroll & Office Administration Executive Program by BBSMIT starts with a strong foundation in payroll and administrative concepts. This module introduces the basics of employee compensation, payroll cycles, office management systems, and key administrative roles in a corporate setup. Learners understand the importance of accurate payroll and efficient office operations in ensuring smooth business functions. Whether managing salaries or maintaining office workflow, students get a complete overview of real-time responsibilities. This section sets the tone for the rest of the course by bridging theoretical knowledge with its practical impact on organizational performance and employee satisfaction.
This module covers essential Human Resource Management System (HRMS) tools and payroll software across industries. Students will learn how to navigate software dashboards, input employee details, manage compensation data, and track compliance requirements. By working on simulated systems, learners gain hands-on experience in generating payslips, attendance reports, and automated salary calculations. Understanding such tools is critical in today’s tech-driven workspaces. BBSMIT ensures that students are job-ready by familiarizing them with widely used platforms like GreytHR, Keka, or Zoho People, enhancing operational efficiency and accuracy in HR and payroll processes.
One of the most important HR tasks is managing leave and attendance. In this section, students learn how to track and process various leave types—casual, earned, sick, and more—through attendance systems or biometric tools. The module teaches manual and automated attendance tracking, leave policies, shift management, and leave approvals. Real-time examples and case studies are used to explain how poor leave management can affect payroll and productivity. Students are also taught how to maintain leave registers, create monthly reports, and ensure accuracy in employee working hours, which directly influence salary calculations and organizational efficiency.
People working in payroll should understand how a salary is made up. These types of salaries are explained in this section: basic, HRA, conveyance, bonus, allowances, and deductions such as PF, ESIC, and TDS. The course will show students how to build a salary template and understand the difference between gross and net salary. The focus is on understanding the differences between the CTC and the salary that’s received. Active learning will help students practice how payroll salary components change what both parties get and owe. With such knowledge, you can plan payrolls correctly and easily explain salary matters to employees.
This module covers the end-to-end payroll processing cycle. From collecting inputs like attendance, leave data, and salary revisions to verifying information and processing the final salary, students learn each step in detail. They are also introduced to tools and spreadsheets commonly used in the payroll industry. This section ensures they understand deadlines, accuracy in data input, and report generation for audits. Special emphasis is given to confidentiality, approvals, and cross-checking errors before disbursing salaries. The goal is to prepare students to independently manage payroll functions in any BPO or corporate setup efficiently.
The focus of this module is the legal and statutory sides of payroll. They will learn how to calculate and file the costs of Provident Fund (PF), Employee State Insurance (ESIC), Professional Tax (PT), and Tax Deducted at Source (TDS). Examples are provided to illustrate what deduction limits are, how to use government portals, generate your challan, and remember important dates. Students are advised to follow the law in order to stay out of trouble. Students will also discover how to review monthly, quarterly, and annual reports. Here, students are taught to ensure payroll follows Indian labor laws and helps create a healthy relationship between employers and the government.
One crucial payroll activity is creating correct paystubs and reports. In this module, students will learn how to create monthly payslips using HRMS tools and Excel, showing all earnings, deductions, and net pay. Training includes how to prepare salary registers, compliance reports, reconciliation statements, and management reports for internal use. Learners will become familiar with the standards for confidentiality and format in presenting their documents for work. The point of this section is to allow students to clearly and promptly communicate with employees and managers regarding payroll, helping to develop transparency and trust among workers.
For payroll and HR processes to run smoothly, managing employee records is essential. Maintaining and updating employee data, including personal information, bank account details, PAN/Aadhaar, work history, performance reviews, and compliance-related paperwork, is covered in this module. Students will learn both manual file management and digital storage techniques using spreadsheets and HRMS tools. Emphasis is given to data privacy and restricted access. BBSMIT ensures learners understand how efficient employee data management contributes to compliance, faster processing, and better communication across departments, forming the backbone of any organized administrative setup.
It explains every step of joining the company, including checking documents, setting up accounts, and completing training. Students will acquire skills to assemble welcome packages, prepare offer letters, get KYC packages from new hires, and put candidate information into the company’s HRMS software. Making employee onboarding go smoothly is highlighted because it helps with satisfaction and productivity. Through BBSMIT, students learn how to set up checklists, share HR policies, and handle employees on probation. The goal is for students to effectively lead onboarding and swiftly make new hires feel like they belong.
Helping exiting employees is both important and delicate work for the HR team. You learn in this module, among other topics, how to manage resignations, end employee employment, appropriately use notice periods, and conduct final settlements. They are taught to create experience letters, get clearances, and work out their salary, gratuity, PF, leave encashments, and pay taxes. They need to train on carrying out exit conversations, gathering opinions, and staying pleasant with employees who leave. Case studies in the course help learners understand what is ethical and legal when dealing with employee departures. It enables students to do important exit tasks professionally.
This module shows the proper steps for handling disagreements between staff and problems at work. Learning how to identify, document, and answer grievances with confidentiality and being unbiased is what students will do. Workplace incidents present evidence that disputes can lessen efficiency and make staff feel discouraged. Documenting resolutions, moving through proper escalation, and dealing with grievances formally are all highlighted in BBSMIT. Learners are taught email format, how to lead meetings, and how to remain calm under pressure. Gaining knowledge of the grievance policy framework allows students to handle disputes in a kind and professional way. It supports the development of a cheerful and supportive workplace in BPO and corporate businesses.
Every day, operations are carried out smoothly because of the office administration. Through this module, you learn to arrange schedules, help staff with requirements, update records, and support the office in staying clean and orderly. Students will learn to arrange physical locations, oversee essential services, and promote good teamwork. They are also introduced to general office protocols, courier handling, asset tracking, and visitor management. BBSMIT focuses on building multitasking and coordination skills, which are crucial for efficient office functioning. This foundation enables students to support all departments and contribute to the professional atmosphere of any organization.
Inventory and stationery management are essential to maintaining office efficiency. This section covers tracking stock levels, reordering supplies, issuing stationery to teams, and maintaining inventory logs. Students are trained to use Excel or inventory software to avoid shortages and prevent wastage. Emphasis is placed on budgeting, vendor follow-ups, and monthly audits. BBSMIT ensures learners understand procurement processes, quotation comparisons, and maintaining approved vendor lists. This practical knowledge prepares students to handle supply-related responsibilities professionally, ensuring seamless operations and cost control across departments, vital in both BPO and traditional office environments.
This module trains students to manage employee travel arrangements and related expense reimbursements. Learners will understand how to book tickets, manage hotel reservations, create travel itineraries, and coordinate with travel agents. BBSMIT also teaches expense tracking, policy compliance, and preparing reimbursement reports. Students will learn how to collect travel bills, verify claims, and process approvals. Excel templates and case studies are used to teach practical application. Understanding travel and expense policies ensures timely settlements and cost-effective planning, helping companies manage operational budgets while supporting employee mobility.
Clear internal communication is crucial in a workplace. In this module, students learn how to draft company circulars, email notices, policy updates, and memos. BBSMIT trains learners on formatting, tone, and clarity in professional writing. Topics may be about HR policy updates, letting people know about holidays, sending out disciplinary notices, or invitations to events. They practice drafting and reviewing while the lesson is happening to keep their work accurate and uniform. Staff are expected to behave professionally and remain neutral in every action. As a result of this skill, future administrators and HR executives can share news with their employees and ensure policies are explained respectfully to different groups in the company.
Audits check that all laws and regulations are followed by all parties. Through this module, students discover how to get ready for audits, such as internal and external, by organizing accurate documents and timely reporting. Learners are taught how to handle payroll information, file reports, record employee attendance, and monitor inventory. BBSMIT has mock audit cases that teach students about checklist creation, responding to questions, and completing important documents. The steps put stress on checking data, making it clear, and implementing the results of the analysis. Knowing about audits protects the organization legally and helps maintain its credibility, which is very important in the BPO industry with a strong focus on process transparency.
At this point, we look at proper ways to create documents and keep them organized. Students become skilled at grouping, keeping, and finding both paper and digital documents. Topics discussed are maintaining records, creating indexes, assigning file names, and handling different versions. BBSMIT trains students on using Google Drive, SharePoint, and Excel to store and manage all HR and admin documents safely. The course reviews why confidentiality, access control, and disaster recovery are essential. Effective documentation leads to fewer errors and legal concerns, making things easier for the business to work well. As a result of this training, students learn to maintain order and compliance in any workplace record-keeping system.
Managing vendors is a significant role within administrative tasks. During the module, students are introduced to working together with vendors to provide housekeeping, catering, courier, IT, and maintenance services. BBSMIT provides students with the knowledge needed to administrate the onboarding of vendors, make necessary service contracts, and always pay on time. It is important to focus on talking, calling back, checking the quality of our services, and looking after our business relationships. Learning how to address and solve issues in practical examples teaches students how to negotiate. Thanks to this learning, they can make sure vendors are cooperative, reducing business costs and ensuring there are no problems in office services.
Effective communication is essential in corporate environments. This module teaches students professional verbal and written communication, focusing on clarity, tone, and purpose. BBSMIT emphasizes email drafting skills, including subject lines, salutations, formatting, and follow-ups. Students also learn telephone etiquette, meeting communication, and common dos and don’ts. Role-plays and real email samples help learners avoid common errors. Good communication fosters better collaboration, professionalism, and customer satisfaction. This module prepares students to confidently interact with teams, managers, clients, and vendors using the correct corporate language and behavior.
BBSMIT believes in learning by doing. This final module offers hands-on experience with payroll software, HRMS platforms, Excel, and administrative documentation. Students practice end-to-end payroll processing, create salary slips, manage attendance, generate reports, and simulate audits. Administrative tasks like drafting circulars, processing reimbursements, and maintaining filing systems are also practiced. Mock scenarios, assignments, and live tasks simulate real-world situations. Regular assessments ensure learners are ready for jobs upon course completion. This practice builds confidence and bridges the gap between theory and practical application, making students industry-ready for BPO and office administration roles.
Take the first step towards a rewarding career in payroll and office administration with the BPO Payroll & Office Administration Executive Program at BBSMIT Institute. Gain practical skills, industry knowledge, and placement support. Limited seats available—enroll now and become job-ready in just weeks!
Programing
Speak English
.webp)